Yours sincerely From beggining to end, a very high quality, consistently superior experience. The property is quiet and pristine. It would be a pleasure to welcome you back to the Hauts de Loire. Concerning our restaurants, they are very demanding, and that is the reason why we mention in all our confirmations in bold and red, that each client have to book a table before arriving if they want to be sure to get one. It looks that you are very disappointed and 6 month after your stay, it looks like a revenge. It truly sits out in the middle of the country and is its own destination. The Chef Remy Giraud, 2 Michelin Stars, offers a new menu several times a year in line with the seasons and in accordance with the region. Later I came to your table to apologies a second time and to see if everything was ok for you and you told me, that there is no problem and everything was in order. We went to check out bikes and they had only 2 helmets, both which were broken in different places, so we couldn't go biking because the hotel is on a very busy road that you would want a helmet. He is outstanding!Dear Madam, dear Sir, We take great pleasure in reading your satisfaction with the attention of our teams, the setting of our establishment and the exquisite cooking class with our doubly starred chef. The amenities are excellent and the food is unparalleled! And, I would have seen the responses from management were defensive instead of conciliatory, which is never a good sign. It was with this in mind that the Kids Club, designed exclusively with our younger visitors in mind, was created, complete with toys, games and other activities that are sure to guarantee that a good time is had by all.
Galileo/Appolo : WB12427. Worse than Disney World, if you haven't made reservations in advance of your stay (even for their more casual bistro), you will be told it's "fully booked," and there are no other options on site and no option to wait it out with a cocktail. We are a hotel, with restaurants, Clarins SPA, a 200 acre parkland, swimming pool, and fitness centre and I am quite surprised that you didn't tell anything about it.
Search elsewhere to make your Loire Valley vacation dreams come true! Unlike many cooking classes this one required active participation from the students and we all came away better chefs.
The second thing, we don't want the clients wait to long because we welcome to many people. To clarify what's happened on the Saturday evening, after having investigate with my team, it seems that mister came at the reception to cancel your table in the morning, with no information if it was lunch or dinner, but we didn't had any booking for the lunch, so we cancel the table for the dinner. These typical regional dishes are served in a dining room topped with imposing beams and overlooking the vegetable garden.The Spa by Clarins pulls out all the stops when it comes to well-being and is surely all the invitation you need to relax and unwind during your stay. Each student discovers a recipe, prepares it under the Chef’s supervision to finally taste his own hard work. Sincerely, Eric HertzPossibly the most dog-friendly hotel I have ever visited!I stopped over at Les Hauts while bringing my dog from Spain to the UK. Your travel agent confirm that he inform you about that. - Concerning the room, the TV are Lowe, one of the best label you can find, you have all the welcome amenities in your bathroom, Shampoo, soap, shower gel, body lotion and conditioner, most of them are in big container to avoid single plastic container. The rude attitude of the staff makes staying here a distasteful and unnerving experience. LES HAUTS DE LOIRE Member Relais & Châteaux since 1974 79 rue Gilbert Navard D1 Route de Mesland 41150, Onzain (Loir-et-Cher) Tel.